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School Meals

At Holy Trinity CofE Primary School, we are pleased to be able to offer healthy daily menus.  We are one of the few schools in the area to offer an innovative and unique cook to order choice system.

Our meal service is run by Twelve15.  The lunchtime service is provided by a working kitchen and all food is cooked on the premises.  Twelve15 continually strive to improve the diets of our children. It is closely monitored by the Governing Body who instigate changes as required and on a continual basis. Mechanically recovered meat and genetically modified ingredients are not used.   For further information on school meals, please visit

All children of infant age (Reception, Years 1 and 2) are eligible to a daily free school meal.  We expect all infant children to take up this opportunity, as we feel it is a good way for children to try new things together and ease the peer pressure and burden for parents who make the packed lunches!

There is always a healthy sandwich bag option alongside the hot meal choices and, as we have found with the free fruit and vegetables scheme for infants, children will try new things which before they may have rejected. In addition, parents can be guaranteed that their child will be having a healthy meal.

Lunchtime is supervised and children are encouraged to eat all their traditional main course before tucking into a delicious pudding, or cheese and biscuits.

In Upper School (Years 3 to 6), the cost of a school meal is £2.40.

From September 2020, meals must be ordered online.  Children will no longer be able to order their meal on the day.  Orders can be placed up to two weeks in advance, but must be ordered before midnight the day before and must be paid for when the selection is made. 

The kitchen will accommodate any allergies.  However, only the main school menu will be offered to your child unless you have advised the School Office that your child has a special dietary requirement, has a food allergy, or does not eat a particular food for religious, or ethical reasons.  You will not be able to see the 'Allergy Aware', 'Dairy Free', 'Egg Free', or 'Gluten Free' menus online if the School has not been informed.  If you would like to notify us on any special requirements, please contact the School Office at  You will be asked to complete a 'Special Diet Request Form'.

If your child has an adrenaline pen (EpiPen, Jext, or Emerade) as a result of a food allergy, the school catering team will discuss menu choices and create a plan with you.

How to Order a Meal Online

  • Login to ParentMail PMX (
  • Go to the 'Accounts' tab in the column on the left
  • Click on the option you can see, i.e. 'Main Menu', 'Dairy Free Menu' (only one menu will be visible)
  • A calendar (saying week beginning .... will appear)
  • Click on day you wish to order a meal and then select your child's meal choices
  • Once all choices are made, click the 'Pay Now' button (if your child is in Lower School, or has Free School Meals, this step still needs to be completed, but you will not be charged)
  • You will be asked to 'Review Your Selections'
  • If correct, click the 'Confirm' button
  • You will be taken to the basket summary, where you can click 'Complete'

Parents can change their choice until midnight the night before.  Parents that have Upper School children that want to add an extra meal after they have already purchasing meals on the same week, can select 'no choice' for the meals they have already paid for.

If your child is in Upper School and does not want a hot meal, you can provide them with a packed lunch, which they will eat in Willow Hall.  Parents are asked to not include sweets, fizzy drinks/squash, and any products containing nuts.  We also ask Upper School children to bring in a snack of dried or fresh fruit, or raw vegetables for their morning break time.

If your child is in Upper School and you forget to order a meal for them, they do not have a packed lunch with them and you are unable to bring one in, we will send you a notification advising you that the cost of a meal has been charged to your account. You will then need to login to ParentMail to make the payment. You will not be able to order another meal until the debt is paid online.

If your child has to go home unexpectedly before 10 am, the School Office will cancel the meal with the kitchen and provide a refund to your account.  If they go home after 10 am, they cannot obtain a refund, as the meal would have been prepared and the school will be charged for it.


Please note that allergy menus are only for pupils with special dietary requirements.  If your child has a food allergy, is on a food exclusion diet, or does not eat a particular food for religious, or ethical reasons, you MUST complete the 'Special Diet Request Form' and let the School Office know.  You will not be able to see the correct menu online if the School Office has not been informed.

'Pupil Premium' and 'Free School Meals'

For further information on 'Pupil Premium' and 'Free School Meals',  please visit the link below.